Privacy policy

iZEL Kids Privacy Policy
Last updated: [1 November 2024]
Thank you for visiting iZEL Kids! Protecting your privacy is our top priority. This Privacy
Policy explains how iZEL Kids collects, uses, and shares your personal data when you visit
or make a purchase from our online store hosted on Shopify, https://www.izel.uk, in
compliance with the UK General Data Protection Regulation (GDPR UK).
1. Information We Collect
When you visit our store or make a purchase, we collect the following information to
improve your shopping experience and fulfil your order:

Personal Information Provided by You:

1. Contact Details: Name, email address, phone number, and shipping and billing
addresses.
2. Payment Information: Payment details such as credit card information, are
processed securely via Shopify’s payment system.
3. Order Details: Products purchased, purchase date, delivery preferences, and any
other order-related information.
Automatically Collected Information:
4. Device and Usage Data: IP address, browser type, device ID, operating system, and
information on how you use our website.
5. Cookies and Similar Technologies: We use cookies to store information and
improve your browsing experience.

How We Use Your Information
Your information is used to:

• Fulfil orders, process payments, and manage returns.
  
• Communicate with you regarding orders, promotions, and updates.
  
• Improve our site’s layout, design, and overall shopping experience.
  
• Analyse trends and site traffic to enhance our services.
  
• Comply with legal obligations such as tax and accounting regulations.
  
  
  Legal Basis for Processing Your Information (GDPR
  Compliance)
  Under the UK GDPR, we process your data based on:
  1. Contractual Necessity: To fulfil your orders and provide customer support.
  2. Consent: For marketing communications, where you have given us explicit consent.